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Your online reservations are telling restaurants all about you

Top-down photo of food on a restaurant table

Are you a red wine drinker? A high spender? Or perhaps you're a slow eater, the sort who takes up a restaurant's table for longer than they'd like. You might not even know - but OpenTable does.

Those are just a few of the notes that the reservation platform has started serving up to some restaurant staff when you make a booking, all based on the orders you've made and money you've spent at other restaurants in the past.

Kat Menter, a host at a Michelin-starred restaurant who posts about food online as Eating Out Austin, first spotted the new "AI-assisted" tags at work a few weeks ago and shared a look at the system on TikTok. Most flag th …

Read the full story at The Verge.



from The Verge
via Your online reservations are telling restaurants all about you

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